Values Where They Count

Over time I’ve heard people criticize different restaurants on their first day out. The food wasn’t right. The delivery was slow. The lights were too soft. We’re all good at fifth-quarter criticism.

The media is good at that. For as humbling as it is, being human means mistakes happen. We owe it to the restaurant, retailer, or media office, the chance to correct mistakes. That chance isn’t always available when the supplier of those services are removed from the discussion table.

Small towns and small town services have an advantage the big lights can’t offer. There are deals and contracts mad...